FAQs

Please see our ‘Membership Fees’ page for information on costs.

Here are the details to use internet banking to transfer funds to our Toy Library account:

Surf Coast Toy Library

Commonwealth Bank

BSB: 063 860

Account: 1006 4272

Description: Please ensure you write members Full Name and Membership type

For example:

Laura Lady has signed up for 12 month Single membership (4 toys at any one time): $50 

Her reference will be Single12 Laura Lady.

​

In this example 'single' stating the type of membership of how many toys can be borrowed

and '12' stating the length of membership followed by 'full name' of the member registering.

The Surf Coast Toy Library is a not-for-profit organisation and can only run with the support of member volunteers. To keep our membership cost low, members are required to volunteer in the toy library for a minimum of two sessions a year or contribute in other ways (e.g. participating in stock-take or being a member of the committee). You can nominate which duty date suits you and bring your child/ren along on the day. Our volunteer policy can be found here.

1. Click the link: https://surfcoast.mibase.com.au/mem/login.php

2. Log in (if you can’t remember your login details email us at surfcoasttoylibrary@gmail.com and we will provide you with your login details)

3. ​Click 'Duty Roster'

4. ​Allocate your name in the spot that says 'Volunteer' on a date that suits you. (Please do not select 'Coordinator' as a committee member needs to fill this spot)

Yes, we welcome toy donations! To ensure our collection remains safe, engaging and suitable for our members, donated toys need to be:

• In excellent condition, clean and complete

• Durable and able to withstand regular use

• Engaging and appealing to children

• Suitable for children from 6 months to 6 years of age

• Compliant with Australian Toy Safety Standards

We accept quality toys, games, puzzles, books and outdoor play equipment that are ready to be enjoyed by our toy library community.

Before donating, please email us photos of the toys you would like to donate so we can confirm whether they are suitable for our collection and arrange drop-off details.

One of our friendly committee members will help you run the session.  

 Some of the tasks you will be asked to complete include:

• Setting and packing up toys 

• Using Mibase (our borrowing system) to loan toys out to members 

• Counting toys on return

• Adding safety stickers or labels to toys/Checking toy quality

• Adding new toys to the system 

• Labelling toys with numbers

Our committee member who is running the session will support you in completing all these tasks. We are all in this together!​

You can find a copy of the SCTL Loans/Borrowing Guide here. This will be made available for you to refer to when working on the Borrowing Table. 

Once you have borrowed a toy, we ask that you check that all the pieces are included in your bag (and all parts are in good condition). If something is missing or damaged please email surfcoasttoylibrary@gmail.com to let us know within 24 hours of borrowing. That way you will not be responsible for replacing any parts.

Members are responsible for the toys that they borrow. We understand that sometimes

accidents happen, however if a toy or piece is lost or broken, we require you to replace it.

To help keep our toys in tip top shape we ask that you:

• Look after our toys like they are your own

• Keep all toys inside when they are not being used

• Make sure all items are accounted for before returning 

• Clean the toys

Toys are borrowed out for 2 weeks at a time. You also have the option of renewing the toy for an extra 2 weeks through your member account. However, you can return your toy as soon as your child is finished playing with it. We do have 'Gold Star' toys. These are toys that are brand new. These toys cannot be renewed as we want as many mini members as possible to get a chance to borrow them. ​

If you are having trouble finding a time to come into the Toy Library to return a toy, please contact us at surfcoasttoylibrary@gmail.com

Members are also responsible for ensuring their children wear helmets while using bikes, skateboards and scooters. See Helmet Waiver here.

1.  Click the link: https://surfcoast.mibase.com.au/mem/login.php

2. Log in (if you can’t remember your login details email us at surfcoasttoylibrary@gmail.com and we will provide you with your login details)

3. Click 'My Library'

4. Select the toy you would like to renew and click the blue 'renew' button.

Note: You need to renew your toy BEFORE it becomes overdue. 

Can I reserve a toy or use 'Click and Collect'?

Unfortunately as we are only a small toy library, we don't have the capabilities to offer these services. 

If someone in your household is not listed as part of your membership and intends to visit the toy library, please request via email to have their name added to your account. You can check whose names are listed on your membership by logging in to your MiBase account.

As part of Toy Libraries Australia’s Covid-safe plan approved by public health officials, all members are required to thoroughly clean their toys prior to returning them to the toy library. If you do not clean your toys at home, you will be requested to clean them in the toy library.

How to Clean Toys:

Wipe the toy thoroughly with a cloth damp with either a pH neutral detergent (such as diluted dishwashing detergent) or a 2-in-1 cleaner/disinfectant (most multipurpose sprays available at the supermarket).

If using a 2-in-1 multipurpose spray, the solution must be sprayed onto the cloth until it is quite damp. You can use something like an old toothbrush or a cotton bud to get into hard to reach places.

Dry the toy with a tea towel or leave to dry overnight. Please make sure the toy is perfectly dry before returning it to its bag or box. Do not submerge toys in water as they can trap water inside them or in the case of wooden toys, they can get too wet to effectively dry.